Terms of Service
water damage restoration referral service in Tennessee.
- Active emergency?
Don't wait on water damage
These terms govern use of our website, not your right to get help fast. If your property is actively flooding, call now.
- Scope
Acceptance of terms
By accessing or using WaterDamageTN.us (the “Site”), calling our listed phone number, or submitting a form, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site or our services.
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
- Service
Description of service
Water Damage TN operates a website that helps connect visitors with independent, licensed water damage restoration professionals serving Tennessee. We are a referral service — we do not ourselves perform inspection, mitigation, drying, repair, or reconstruction work.
- Requests submitted through our forms or phone line may be routed to a licensed partner or affiliated provider.
- We do not guarantee that a contractor will be available in every location or at every time.
- Any service agreement is strictly between you and the servicing contractor.
- Eligibility
Eligibility and account responsibility
You must be at least 18 years old and legally able to enter into binding agreements to use this Site. By submitting a request, you represent that the information you provide is accurate and that you have the authority to request services for the property in question.
- Conduct
Acceptable use
When using the Site, you agree not to:
- Submit false, misleading, or fraudulent information
- Use the Site for any unlawful purpose or in violation of any applicable regulation
- Attempt to interfere with, disrupt, or gain unauthorized access to the Site or its underlying systems
- Scrape, harvest, or collect data from the Site using automated means without our consent
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity
- Service
Independent contractors
Restoration professionals connected through our Site operate as independent businesses. They are not our employees, agents, partners, or joint venturers. We do not control, supervise, or direct the manner in which any contractor performs its work, and we are not a party to any agreement between you and a contractor.
We encourage you to confirm licensing, insurance, and references directly with any contractor before authorizing work.
- Content
Intellectual property
All content on this Site — including text, graphics, logos, and page design — is owned by or licensed to Water Damage TN and is protected by applicable copyright and trademark law. You may view and share pages for personal, non-commercial use, but you may not reproduce, distribute, or create derivative works from our content without our prior written permission.
- Content
Third-party links
Our Site may contain links to third-party websites or resources that are not owned or controlled by Water Damage TN. We have no control over, and assume no responsibility for, the content, terms, or practices of any third-party websites. Accessing linked sites is done at your own risk.
- Liability
Disclaimer of warranties
The Site and all information on it are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any contractor referral will meet your expectations.
- Liability
Limitation of liability and indemnification
To the fullest extent permitted by applicable law, Water Damage TN and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Site, reliance on its content, or your engagement with any contractor referred through our service.
You agree to indemnify and hold harmless Water Damage TN from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising out of your use of the Site, your violation of these Terms, or your engagement with a referred contractor.
- Compliance
Governing law and disputes
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state or federal courts located in Tennessee, and you consent to personal jurisdiction in those courts.
- Scope
Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, third parties, or our business interests.
- Compliance
Changes to these terms
We may update these Terms periodically to reflect changes in our business practices, legal requirements, or website functionality. The “Last updated” date at the top of this page indicates when revisions have been made. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
- Contact
Contact us
If you have questions about these Terms of Service, please reach out using the details below.
Water Damage TN
- Emergency assistance · 24/7
Every minute counts
If you’re experiencing a water damage emergency right now, don’t wait. Our response line is staffed around the clock to connect you with licensed restoration professionals serving communities throughout Tennessee.